How quickly can you source candidates?
For an urgent vacancy, we can typically present a shortlist within five working days, provided the brief and any required screening details are confirmed. For more niche roles, the timeline may extend to a couple of weeks.
Do you provide a written contract for your services?
Yes. We provide a detailed service agreement before any work begins, outlining the terms of engagement, fees, and any guarantees or replacement policy, so you know exactly what to expect.
Are your candidates vetted and qualified?
Every candidate we recommend has been interviewed and had their references verified, and we check their qualifications and right-to-work status. We are happy to share the specifics of our vetting process.
What happens if a candidate doesn't work out?
We offer a replacement guarantee for a fixed period after placement, in line with the terms in our contract. If the placement fails, we will work to find a suitable replacement at no extra cost.
Do you handle the entire recruitment process?
We can manage everything from writing the job description and advertising to screening and coordinating interviews, or we can just provide you with a shortlist of qualified candidates if you prefer to handle the rest.
What is your fee structure?
Our fees are typically a percentage of the candidate's first-year salary, but we also offer fixed-fee packages for certain roles. We'll discuss the structure upfront so there are no surprises.